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Speedy's annus horribilis

16 Nov 16 Speedy Hire is back in profit but it has been an eventful year. Phil Bishop reports.

Speedy chief executive Russell Down
Speedy chief executive Russell Down

It seems like there鈥檚 never a dull moment in the Speedy boardroom and 2016 has offered us the entertaining spectacle of a dust up between the chairman and the company鈥檚 biggest shareholder. The chairman won in the end, though it was a somewhat Pyrrhic victory.

It has been a difficult few years for the plant and tool hire chain, ever since fraud was uncovered in its Middle East operations in January 2014 and Steve Corcoran resigned as chief executive. He had been with the company for 25 years.

Wing Commander Mark Rogerson, late of Serco and (briefly) Costain, took over. He had only recently joined Speedy, in December 2013, as chief operating officer. He was surely not expecting such an early promotion.

Rogerson set about sweeping the stables. In his first six months Speedy delivered 12% growth, profits were rising.聽

By May 2015 Mr Rogerson could say: 鈥淲e have delivered the planned improvements to our UK network ahead of the scheduled timeline, successfully implemented a new IT system, and have made significant progress in establishing a new culture across the business.鈥

He had brought in a new four-man senior management team 鈥 a COO and directors of sales & marketing, corporate development and SHEQ. Such has been the instability at Speedy, only one of these four men is still with the company.

By mid 2015, clearly uneasy, the board decided to dig deeper and found that 鈥渞emedial action programmes have not been delivered as needed鈥.聽 There was a lack of equipment available for hire during a 鈥榥etwork optimisation programme鈥 and that SME customers, the bread and butter of the construction industry, had been neglected while Speedy concentrated on big strategic accounts. The board also found that implementation of a new IT system had proved disruptive, leading to poor customer service, and equipment availability was unsatisfactory. 聽In addition to this, talks that were expected to lead to a sale of Speedy鈥檚 remaining oil & gas equipment business in the Middle East had broken down. In July 2015, just 18 months in post, Rogerson 鈥榙ecided to resign鈥 and the board issued a profits warning.

Jan 脜strand, the former Hertz boss who had been appointed non-executive chairman in October 2014, took it upon himself to take charge as executive chairman 鈥 until November 2015 we were told at the time.聽 Russell Down, who had joined from Hyder Consulting as finance director just a few weeks before, stepped up to be chief executive. D茅j脿 vu all over again.

It was when Speedy reported a pre-tax loss of 拢57.6m for the year to 31st March 2016 and Ebitda was down 27% that key shareholders lost patience.

In July 2016 Toscafund Asset Management requisitioned a general meeting of the shareholders to remove executive chairman Jan 脜strand from the board of directors and replace him with former Mouchel and Crest Nicholson chairman David Shearer. Toscafund owns 19.4% of Speedy and is its biggest shareholder.

The campaign against 脜strand centred on Tosca鈥檚 frustrated desire to see Speedy merge with rival tool hire firm HSS, in which Toscafund also holds 18.1%. 脜strand was against the move and was thus seen as an obstacle to progress. Besides, wasn鈥檛 he supposed to have gone back to being non-executive chairman in November 2015?

Between 25th July, when the shareholder meeting was called, and the 9th September 2016, when the vote took place, both sides made increasingly strident pitches to other shareholders for support. Under fire, 脜strand agreed to move back to a non-executive role and relinquish full day-to-day control to the chief executive once the dust had settled.

In August Toscafund chief executive Martin Hughes wrote to Mr Astrand telling him not to bother waiting for the shareholder vote. Fortunately for the prurient, but unfortunately for Speedy, he decided to make it an open letter.

He wrote: 鈥淕iven the significant opposition against you, of which I am sure you are fully aware, we believe that your position is untenable for the following reasons: since your appointment as executive chairman in July 2015, the company鈥檚 share price has fallen by 29%. Over a three year period, it has declined by 42% from 60 pence to 35 pence. You have proved to be an indecisive business leader. Your previous roles and experience do not justify your current position and remuneration.鈥

He also alleged that that 脜strand had 鈥渦ndermined the position of Russell Down鈥 by having interviewed at least one potential replacement for the chief executive鈥檚 job.

The Speedy board disclosed the full extent of Toscafund鈥檚 agitation for a merger with HSS, in which it had been building a stake. Toscafund first suggested Speedy merge with HSS in January 2015, a month before HSS鈥檚 initial public offering. This was considered briefly and rejected. Toscafund kept at it.

On 14th July 2015, Toscafund introduced 脜strand to Alan Peterson, his opposite number at HSS, and the two men met several times in the months ahead to explore merger possibilities.

In early October 2015, with HSS having lost more than 70% of its market value in the seven months since its flotation, Toscafund again wrote to the Speedy board pressing for a merger with HSS. 聽A meeting was held on 30th November 2015, attended by the HSS and Speedy chairmen, the companies鈥 respective financial advisers and a representative of Exponent (the largest shareholder in HSS with 50.4%). News of the meeting was leaked to the press, prompting 脜strand to go public to say that a merger with HSS was off the table.

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Still Toscafund pressed and further conversations and meetings between Speedy and HSS directors took place in March, May and June 2016. Once again, merger was again ruled out as 鈥渘ot in the best interests of all shareholders鈥.

This is how Martin Hughes saw it, as described in his letter to Jan 脜strand: 鈥淵ou oversaw prolonged talks with regard to a potential merger with HSS Hire Group plc, which you inexplicably halted without consultation with the shareholders. You are aware that the advisors were comfortable with 拢20m annual synergy benefits above and beyond cost savings that would be achieved in the ordinary course of business. The merger would have been at least 70% accretive to the annual profit of Speedy Hire and the benefits would have insulated the company from the effects of a possible UK economic slowdown. The higher core earnings of an enlarged group would have also led to better net cash flow, a subsequent lower level of future indebtedness and a value added return on invested capital.聽 However, you were aware that there was unlikely to be a role for you in the combined business.鈥

In other words, 脜strand was accused of putting his own benefit ahead of shareholders.

When it came to the vote, 脜strand retained the support of 63.44% shareholders by persuading them that Speedy was now firmly in recovery mode and any merger would jeopardise that.

A resolution to appoint David Shearer, Toscafund鈥檚 nominee, as a non-executive director was narrowly approved by 52.84% to 47.16%.

A few weeks later, on 30th September, 脜strand returned as promised to a non-executive role, removing Down鈥檚 training rein.

脜strand鈥檚 victory depended on his assertion that Speedy鈥檚 recovery was real. Shareholders were told: 鈥淭he recovery plan, which has been developed and implemented by Jan 脜strand and Russell Down, has stabilised the business, which is now showing signs of revenue growth. This has been achieved through the strengthening of senior management, improving customer service and relationships, significant improvements in management information systems, setting out clear financial KPIs and driving these through the business. Encouragingly, the business has retained a number of major framework contracts since 31st March 2016.聽 In addition, overheads have been reduced significantly over the last 12 months.鈥

But how real is that recovery? After all, it is only 18 months ago that Mark Rogerson claimed to have turned Speedy around and then look what happened.

Russell Down says that while the turnaround task is not yet complete, Speedy is a different company today to the one he joined just 18 months ago. Speedy uses the same Microsoft management software that he had previously used at Hyder Consulting, so that was familiar. But there was something missing. 鈥淲hen I joined, a lot of the information that I expected to see wasn鈥檛 there,鈥 he says. Which assets and customers were the most profitable, utilisation detail and other key performance indicators were simply not available. 鈥淚t wasn鈥檛 a robust reporting system,鈥 he says.

The new computer system has also brought more speed and accuracy to invoicing he says, which should make processes less cumbersome for customer too, he hopes.

Secondly, he says, three was a lack of customer focus. Staff were technically sound on the performance of the equipment but the culture of the company (despite Rogerson having not long before said otherwise) was insufficiently customer focused.聽 鈥淲e turned our back on smaller customers a few years ago to focus on major accounts,鈥 Down says. This is now being reversed.聽 Everyone in the organisation is being put through a customer experience training programme, from top to bottom.

The equipment availability issues have also been addressed, he says.

The senior management team also seems more settled now. While many of Rogerson鈥檚 recruits have been and gone, Down is now happy with the structure and people he has in place.

Down was speaking shortly before announcing Speedy鈥檚 interim results for the six months ending 30th September so was unable to give too much detail at the time. However, the half-year results have now been published and turned out to be above expectations, showing a a pre-tax profit of 拢5.4m,聽compared to a loss of 拢13.5m for the same period in 2015 and that 拢57.6m loss for the year.

Turnover is up, utilisation is up, return on capital employed is up and overheads are down.

Now he has access to information that reveals where the money comes from, Down is able to make rational decisions. In August the entire large mechanical plant fleet, comprising excavators, dumpers and ride-on rollers of three tonnes or greater, was sold to Ardent Hire Solutions for 拢14.4m. He said at the time: 鈥淭he disposal is consistent with our strategy of focusing on core operations and further strengthening the group's balance sheet.鈥

At the same time, the company is ready to make acquisitions, particularly in attractive niches. In February Speedy paid 拢1.5m for rail plant specialist OHP. Down says rail is a growing market with higher barriers to entry than general tool hire. There might be more such deals ahead. 鈥淲e are in a very strong cash position; we are not overly geared,鈥 Down says.

The shareholder revolt was clearly an episode that Russell Down would have preferred not to have been put through. It took up much of his time during the summer, as well as that of his chairman and the company secretary. For the business as a whole, however, he does not believe it was significantly disruptive. On the other hand, it is not necessarily over yet. The share price has a lot of climbing still to do before hungry shareholders are likely to be satisfied.

This article is an updated version of one that first appeared in the November 2016 issue of 海角社区app magazine, which is available to read for free online at

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