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Branches to close and jobs to go in Wolseley restructuring

27 Sep 16 Builders’ merchant group Wolseley has announced plans for a £100m restructuring, involving the closure of 80 branches and the loss of 800 jobs.

The turnaround and repositioning strategy of Wolseley UK is designed to deliver 鈥榓 step change in operational efficiency and consistency鈥.

The restructuring only affects Wolseley鈥檚 plumbing & heating operations; the civils, utilities and infrastructure businesses in the UK are unaffected.

The plumbing & heating business is to be restructured into a local network of approximately 450 branches and a national network of around 80 larger branches, open seven days a week

The next step is a period of consultation with employees at affected sites. 鈥淥verall, the reorganisation will take two to three years to complete and is expected to deliver annualised cost savings of 拢25m to 拢30m,鈥 the company said. 鈥淚t is too early to provide details of which branches will close, either by region or brand identity.鈥

However, the Worcester distribution centre is likely to be closed. 鈥淭he reorganisation of our logistics and supply chain network, which we plan to complete over the next two years, will result in lower overall capacity requirements in our UK supply chain,鈥 the company said. 鈥淭his will enable us to operate from three regional distribution centres in the UK instead of four which will significantly reduce our operating costs. On this basis, we propose to assess the feasibility of our Worcester DC as the changes in our plan are put in place.鈥

Patrick Headon, managing director of Wolseley UK, said: 鈥淲e have put the customer at the heart of this review with the aim of making Wolseley the first choice specialist merchant in our chosen markets. We have a great business in the UK and there are continued opportunities for growth. I鈥檓 confident the transformation programme will drive better customer service and employee engagement and improve our financial returns.

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鈥淭he trends in our profitability have been disappointing and we need to take action to improve our customer proposition and the efficiency of our business. We have an outstanding team made up of hard working and dedicated people across the UK and we are very conscious of the impact this transformation of the business will have on some of them. We are therefore committed to carrying out this programme as sensitively as possible, using voluntary means to achieve the proposed headcount reductions wherever possible. Over time I鈥檓 confident our proposals will benefit both our colleagues in the UK and the customers they serve every day.鈥

Wolseley generated 拢1,996m revenues from its UK activities in the year to 31st July 2016, up just 0.5% on 2015. Trading profit for the year was 拢74m, down 17.8% on the previous year.

By contracts Wolseley鈥檚 US operations saw revenues grow 6.2% to 拢9,456m for the year and trading profit by a similar percentage to 拢775m.

Group chief executive John Martin said: 鈥淔erguson, our core US business which generates over 80% of the group's trading profit, performed well and achieved good growth in residential and commercial markets, partly offset by weakness in industrial markets. Commodity deflation, principally in the US, reduced the group's growth rate by 1.5%. Ferguson continues to be the main priority for organic expansion and bolt-on acquisitions.

鈥淥ur review of UK operational strategy has identified opportunities to transform our customer propositions whilst simplifying our branch network and supporting logistics facilities to greatly improve service levels, drive availability and choice for customers and generate better returns for shareholders. Regrettably this will result in job losses which we will handle sensitively and minimise through redeployment and attrition as far as possible.

鈥淟ike-for-like revenue growth in the new financial year has been 1.5% for the group and 4.5% in the US. Demand across our markets remains mixed, with some uncertainty in the economic outlook. We will remain vigilant in controlling our costs to protect profitability while investing in attractive opportunities for profitable growth. We are confident that Wolseley will make further progress in the year ahead.鈥

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